When a tree’s come down, the last thing you need is the tradie who doesn’t show. That’s also when the less reputable operators turn up door-knocking after a storm. We’re the opposite. Call us, we’ll tell you straight whether it’s safe to wait for a proper quote or whether it needs dealing with right now, and we turn up with the gear and the insurance to handle it. No pressure, no strangers at the door, just qualified arborists doing the job properly.
A tree that’s already down or hung up is more dangerous than a standing one, because it’s under load and it moves in ways you don’t expect the moment you start cutting. Release the wrong section first and it can spring, roll or drop without warning. This is the rigging and dismantling work we built the business on. We read where the tension is, take it out in the right order and under control, and get the tree off your house or out of your yard without making the situation worse.
Call us and we’ll give you a straight, realistic answer on timing, prioritising anything unsafe. We turn up equipped and insured, make the site safe first, then remove the tree in a controlled way and clean up after. If it’s storm damage and you’re claiming, we take the photos and write the report your insurer needs and can work in with your insurer and builder. No surprise invoice at the end, just the job done and your property made safe.
Storms don’t keep business hours, and neither do we when something’s unsafe. Emergency and after-hours work reflects the urgency and the extra risk of dealing with a tree that’s already down or under load, but you still get a clear price before we start. And where it’s safe to wait until normal hours for a lower rate, we’ll tell you that too, rather than charge the premium for the sake of it.
Yes, and often that’s the sensible call. We’ll make the site safe straight away, then book the full removal and cleanup for a time that suits, so you’re not paying emergency rates for the whole job.
Not always. For a straightforward job we can often assess from photos and access details and keep you updated. For anything on the house or a complex, we’ll agree the plan with you first.
Call and we’ll tell you honestly. We prioritise anything unsafe and give you a realistic time rather than promise something we can’t hold to.
Often, for storm damage. We provide the photos and a report for your claim and can work in with your insurer and builder.
Stay clear and call Energex on 13 19 62. Anything touching the network is their job. Once it’s safe, we handle the tree.
Emergency and after-hours work reflects the urgency and risk, but you still get a clear price before we start. No surprise invoice.
